Figtree<lines> - Figtree's General Insurance Claims Management Software is used by...Figtree's software is distinctive because...we provide a constant evolving incident and claims management facility, enabling users to record, interact with and analyse your claims environment, by outputting data to other applications or by producing standard, client specific and ad-hoc reports and charts, all within the Figtree software. This is the result of on-going consultation with the insurance industry and thousands of committed users throughout the world. Figtree<lines> business purpose is...To deliver an incident and claims management application that caters for all lines of insurance, including marine, industrial special risks, public product and professional liability, property, motor vehicle, professional indemnity and so on - all in a single database - while being able to integrate seamlessly with enterprise systems including policy management, general ledgers and claims profiling applications with the ability to upload or download claims directly from your insurer/carrier. Reasons to implement Figtree<lines> ...- Quick installation of "off the shelf" software modules.
- Highly configurable built-in software feature for evolving business requirements.
- Reduced administration expenses through greater control and visibility of all aspects of the claims management life cycle.
- Flexibility to configure systems to work with your individual business processes via a range of software components including task automation, job processors, ad-hoc reporting, recurring payments, calculated fields, validation rules, diaries and many more.
- Proven track record of stable installations.
- Solid auditing facility for continual data integrity.
- Ability to respond to unforseen circumstances through on-going consultation with our users throughout the world and the insurance industry itself.
Key Components... As well as having access to the Housekeeping module, where all common Figtree standard features reside, a display of some of standard specific-built menu options are also incorporated within the Figtree General Claims module: Module Selection Claims Maintenance Vehicle Maintenance Asset Maintenance Authorisation Maintenance Claims Balance by Organisation General Claims Configuration Codes Deletion Claim Balance Rebuild Multi Claim Configuration Audit Trail Enquiry A selection of report generation options are also available within the application such as: - Claims Control Card Report
- Outstanding Claims Report
- Incidents Activity Report
- Claims Analysis Report
- Third Party (Recovery) Report
- Finalised Claims Report
- Payment Summary Report
- Correlation Tables Report
- Multiple Numbers of Accidents Report
- Policy Data Report
- Common Law Claims Report
- Expense Dissection Report
- Other Party Costs Report
- Acturial Return Report
- GST Report
- Adhoc Reports
What sets us apart from the others...
Detailed recording of general insurance incidents and/or claims - by allowing users to not only add and update, fully monitor and analyse the incident/claim data, including basic as well as more advanced information relating to the actual incident, but also details relating to all parties involved at any time during the life cycle of the associated record-related correspondence. The Figtree software also records financial details as audited transactions for all payments, recoveries and estimates/reserves, providing a full and accurate history of financial transactions, available for monitoring and reporting at all levels within your organisation.
Integration capability- Figtree<lines> has the capability to interface with your external databases for the management of policy, vehicle and asset details, therefore incorporating more data in the database, which subsequently provides you with a more comprehensive data analysis capability.
Web-based offering - the Figtree user interface is available via the internet/intranet, thereby enabling the software's deployment in environments which demand a low network bandwidth usage and system administration.
Managed service (ASP) deployment - Figtree's claims management software can also be deployed via a Managed Service by Figtree or Application Service Provider (ASP). A dedicated Policy Management module - Figtree offers a robust and flexible suite of software for recording the detailed management information of both Insurance Policies and their respective claims. Designed to conform to all classes of insurance, this functionality has been developed over a number of years to facilitate the specific and unique requirements of Policy Management together with integration to Claims Management. 
The Figtree System allows for the recording of both Local and Master Policy arrangements and has the scope for recording Insured Values, Deductibles, Limits and Premiums. All financial details are held against each policy and are supported by an audit trail, which allows the user to affect a close management understanding of the development of the insurance cycle of the risk over a period of time. Multi-layer Insurance arrangements, Co-insurance details and captive involvements are also recorded and monitored to provide the complete circle of cover regarding the insured risk. A direct correlation exists between the Policy record and the Claim(s) associated, in order to provide the user with a real-time understanding of the number of claims made together with reserves, payments and recoveries made. This data is presented in both ‘full insurance year’ figures as well as ‘account year’ periods. Premium Allocation functionality exists which offers a ‘weighting’ influence between the Policy financial details, the claims incurred and bespoke risk management factors. This feature is an excellent tool for carrying out the dissemination of group wide premiums into local operating centres, and is flexible enough to be adapted, altered and tested in order to calculate and present the correct management values. The Policy Management module, has the same inherent flexibility (i.e. screen re-design, user-defined validation rules & audit trails) as the other Figtree modules; however, the core functionality for this module is geared towards the capturing and processing of insurance policies, underwriting data, premiums, limits, deductibles and values. Figtree Systems has broad capabilities in interfacing with other packages allowing the access and retrieval of file information for sophisticated workflow management between policy administration, underwriting and claims operations. The production of the policy wording, certificates and premium statements is also available as a standard, as is the option for customised web pages for capturing the renewal data. Added to the Policy Management module, is a quotation 'engine' that allows for premiums to be calculated and adjusted using the criteria dictated by your business and the risk. The rating system will incorporate all the appropriate factors and conditions and offers the flexibility to ensure that changes to your business environment can be easily introduced to the system. To provide management with key 'risk' data, the Policy Management module integrates fully with the Figtree Report Writer and Graphics package. This enables the user to analyse all levels of the quote, risk, premium and use the information as a management tool. This data can also be graphically represented to ensure a clear understanding of the report. |
