Workers Compensation Claims Management Software

Managing worker’s compensation claims and return to work efficiently is crucial to keeping costs down and maintaining a productive workforce. Figtree Systems workers compensation claims management software provides an end-to-end software solution for managing claims online.


Managing injuries and claims online

This claims management software package provides an online platform to assist your organisation in capturing employee injuries, managing medical certificates, coordinating return to work, issuing claimant and service provider payments, reporting and regulatory compliance for self-insurers.  Highly configurable, the system adapts well to your business rules and reporting needs and functions alongside your existing IT infrastructure for efficient data exchange and payments processing. 

Experience you can count on

We have over 30 years experience developing and supporting workers compensation claims management applications and are a trusted provided to self-insurers, specialised insurers and third-party claims managers operating in all Australian and New Zealand worker's compensation schemes. Compliance is important. That's why our software solution is continually updated in line with any changes to regulatory reporting requirements.

Fast track return to work

From the onset of an injury, Injury Management facilitates early intervention, allowing a user to process an injury diligently and timely, reducing risk and preventing cost escalation  

  • Return to work and injury management
  • Needs assessment and offers of suitable duty
  • Medical certificate maintenance
  • Financial breakdown of claims
  • Integrated document management
Manage payments
  • Claimant and server provider payments
  • Record and retain all payments, reserves and recoveries
  • Capture vendor details to expedite payments process
  • Integration with general ledger or web banking systems
  • Govern payments in line with regulatory requirements
  • User access security controls over payment authorisation
Streamline workflow and administrative tasks
  • Automated letter writer and data merge
  • Email automation and alerts
  • Report writing and distribution
  • If statement style workflow triggers
  • Configurable pick lists (drop down menus)
  • Task allocation, escalation and approval
  • Integrated document management
Reporting and analytics tools
  • Real-time dashboards and search grids with easy export and data drill-down
  • Automatically run, batch and distribute via email at scheduled intervals
  • Tailor your preferred reporting output via the system’s ad hoc report designer
  • Easily generate reports using a suite of self-service standard reports
  • Multi-layered organisational structure and cost centre reporting
  • Export as MS Word, XML, CSV, PDF and HTML files
  • Generic upload via CSV file

Fully supported web application

Figtree Systems is a web based application accessed via URL. Our standard maintenance and support agreement covers the maintenance of hosting and cloud platform, access to the Figtree Systems help desk, and provides ongoing upgrades and maintenance of the application, hardware, infrastructure and disaster recovery systems.  

  • 24 / 7 uptime monitoring
  • Business hours help desk support
  • Rollout of upgrades, security and patches
  • Maintenance of application interfaces
  • Maintenance of backup and disaster recovery systems
Systems integration

Figtree Systems works alongside your existing IT infrastructure, removing latency in data exchange, payments and reporting. Our experienced staff have many years integrating our product with enterprise applications and web systems.  

  • Payments integration via general ledger or web banking
  • Enterprise HR and payroll data integration
  • Support for XML, CSV, REST, HTTPS, SFTP, ODBC
  • Single sign on authentication
  • Bespoke application interfacing development