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Deliver an unparalleled customer service experience with top-of-the-line software.

 

Centralise all the life & disability claims-related information, manage them digitally, and streamline your customer service.

THE FIGTREE ADVANTAGE | LIFE & DISABILITY CLAIMS MANAGEMENT

Figtree Systems has been providing software solutions to the life, income protection and disability insurance industry for over 40 years. Figtree Systems life insurance and disability claims management software provides unrivalled capabilities and offers an extensive breakdown of your claims activity. We work with a range of clients, including superannuation funds, third party claims administrators, all levels of government and corporations that self-insure life and disability risk.
 
Figtree Systems life insurance and disability claims software is focused on improving customer services by centralising the life insurance claims handling process. Connecting intermediaries and third parties with a range of documents, reporting and legacy systems with over 3,500 committed users worldwide. Figtree Systems software has gained respect from the world's leading life insurance companies.
 
A great advantage of Figtree Systems is its ability to adapt to the needs of claims administrators. The application can record, update, monitor and analyse claim information. Audited transactions for payments, recoveries and reserves are recorded, giving management an accurate history of financials.

KEY COMPONENTS

  • Diary and Task management

  • Workflows process automation

  • User-friendly custom report generator

  • Letter writer with data merge facility

  • User defined data edit (validation) rules

  • Job processor

  • User security

  • Pre-defined life insurance & disability claims specific reports

 

BENEFITS

  • Rapid deployment of stable software

  • Integration with external databases for efficient management of policies

  • Dedicated Case Management tracks and validates a life claim against policy specifications

  • Management receives a consolidated view of client relationships and claims activities

  • Extraction of data for regulators, authorities and third party reporting

  • Reduces administration expenses through greater control of the claim management life cycle

  • Filters third party information (beneficiary verifications, death certificates verifications, etc.) into an electronic file system

  • Proven auditing facility for data integrity

Man standing in dark server room holding laptop - Figtree Systems

ARE YOU ON THE CLOUD?

Figtree Systems software solutions are web-based and are delivered in the cloud as a SaaS solution.
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EXPERIENCE YOU CAN COUNT ON

 

We have over 40 years’ experience developing and supporting configurable software applications to help organisations manage their own complex operations relating to insurance, workers' compensation, fleet, assets, risk, safety compliance and more.

 

We are proud to be a trusted provider to businesses across the world helping them take control of these critical elements of their operations.

COMMERCIAL OFF THE SHELF (COTS) SOFTWARE

Due to our software’s COTS nature, a low-risk implementation methodology is used in our solutions, meaning that only system configuration is required to align the application to our customers’ needs.

This reduces implementation timeframes and significantly reduces the risk of issues being introduced during implementation.

cots
ISO Certifications - Figtree Systems
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